1. What types of care and support do you provide?
We provide a full range of in-home aged care and disability support services, tailored to each person’s needs. These include:
Personal care assistance (showering, grooming, dressing, toileting)
Welfare checks for safety and peace of mind
Transport services for medical appointments, shopping, and social outings
Respite care (short-term and 24/7 live-in support)
Domestic assistance (cleaning, meal preparation, household help)
And more, depending on your needs
Our goal is to help you live independently, safely, and with dignity at home and in the community.
2. Who can access your services?
We support:
Seniors needing assistance at home
People living with a disability
Families looking for respite care
Individuals with self-managed or plan-managed NDIS plans
Clients receiving Home Care Packages (HCPs) or CHSP services
Clients transitioning into the new Support at Home Program (from July 2025)
Privately funded clients seeking flexible support
3. Do I need an NDIS plan to use your services?
No. While we support self-managed and plan-managed NDIS participants, many of our clients engage us through aged care packages, the Support at Home Program, or private funding.
4. What areas do you service?
We are a mobile service provider, supporting clients across Victoria and South Australia, including:
Victoria: Ararat, Ballarat, Bendigo, Hamilton, Horsham, Mildura, Portland, Shepparton, Warrnambool, and surrounding towns.
South Australia: Mount Gambier and nearby communities.
We also assist clients in smaller regional towns and rural communities. If you’re unsure whether we service your area, please reach out.
5. Are your carers qualified and trustworthy?
Yes. All our carers have full background checks, relevant qualifications, and up-to-date First Aid and CPR training. Safety, professionalism, and compassion are at the heart of what we do.
6. Can you provide 24/7 care?
Yes. We offer live-in and overnight care for clients who need continuous support. This includes dementia care, mobility assistance, post-surgery recovery, medication reminders, and respite for families.
7. How do I arrange services with Life’s Good Services?
You can call us on +61 3 4510 6370 or email admin@lifesgoodservices.com.au. We’ll discuss your needs, design a personalised care plan, and match you with a trained carer in your area.
8. Do you offer respite care for families?
Yes. We provide flexible respite care so family members and caregivers can rest and recharge while knowing their loved one is in safe hands.
9. Can you help with social and community participation?
Absolutely. We support clients to attend events, programs, and activities to stay socially active and connected to their communities.
10. How much do your services cost?
Our pricing depends on the type and level of care required. We provide services funded through NDIS, Home Care Packages, the Support at Home Program, and private arrangements. We always give clear, upfront quotes and tailor our services to your budget and needs.
Frequently Asked Questions About Our Care Services
At Life’s Good Services, we know choosing the right support can feel overwhelming. That’s why we’ve answered the most common questions about our aged care, disability support, transport, respite, domestic assistance, and the upcoming Support at Home Program. Whether you live in Ballarat, Ararat, Bendigo, Warrnambool, Mount Gambier, or surrounding towns, our goal is to make care simple, flexible, and tailored to your needs.